This course provides a an overview of negotiation strategies and tactics. It focuses on the art and science of negotiation, emphasizing the skills required to achieve successful outcomes in various contexts. Through a combination of theoretical frameworks, practical exercises, and real-world case studies, students will learn to navigate complex negotiations, understand the dynamics of conflict resolution and develop their own negotiation style.


  • Introduction to Negotiation
  • Negotiation Process
  • Effective Negotiation
  • Skills for Successful Workplace Negotiation
  • Negotiation & Stress Management
  • Conflict Negotiation
  • Contract Negotiation
  • Business Negotiation
  • Role of Emotions in Effective Negotiation
  • Mistakes and Drawbacks in Negotiations
  • Gender Differences in Negotiation Styles
  • Role of Communication in Negotiation


  • Team Member
  • Manager

Course Formats

This course is available as:

  • Instructor led training
  • e-Learning
  • Book
  • Any combination of the 3 options