learnworks

Privacy Policy

Last updated: 15 January 2022

PRIVACY STATEMENT AND SCOPE OF THE POLICY

This Privacy Policy governs your use of our Site on different devices (including but not limited to a computer, mobile phone, tablet, or other electronic device), APIs, third-parties or services. In this Privacy Policy, we also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

Our Privacy Policy explains about what kinds of information we collect about you when you visit our Site, communicate with us, how we use and share that information. This Privacy Policy also explains the measures to protect your privacy. This Privacy Policy applies only to your actions with respect to this Site.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OUR SITE, YOU ARE ACKNOWLEDGING YOU UNDERSTAND AND AGREE TO THE TERMS OF THIS PRIVACY POLICY.

CONSENT

As part of the normal operation of our Site we collect and, in some cases, may disclose data about you. We ask for your consent to obtain your personal data, you have the right to refuse. If you have agreed for us to process your personal data, you have the right to withdraw at any time. When we ask for your personal data for our legitimate interest, this will not affect your fundamental rights.

By providing your consent, you expressly agree to the delivery, processing and our use and disclosure of your Personal Information in the manner described in this Privacy Policy.

INFORMATION WE COLLECT

We collect personal and non-personal identification information from the details you provide online. This information is collected and processed according to EU legislation General Data Protection Regulation (GDPR).

By providing us with your data, you confirm that you are over 18 years of age.

WHY WE COLLECT DATA

How we collect and process your data will depend on the type of data and the intention for which it was collected.

The reasons why we will collect your personal information are:

  • you gave us your consent
  • we have a legitimate interest

At times, your data is needed for us to serve you better. If you fail to provide us with the requested information we may not be able to assist you.

In some instances, we may have a legal right to request your data, either to protect you or your vital interest or that of another person.

You agree that all information, blogs, photographs, and other material that you post on the Site belong to you exclusively and that you assign to us full copyrights of the content.

HOW DO WE GET YOUR PERSONAL DATA?

Information That You Voluntarily Provide To Us

In certain places on this Site, you may be asked to provide your:

  • Full Name
  • Email Address
  • Phone Number
  • Location

This information is required if you want to use our Services as provided on the Site. You may or may not provide the required information. It must be mentioned that it would be impossible to avail any of the courses offered on the Site in case you do not provide these details.

Information Collected Automatically

When you visit our Site, our information technology systems (including tracking system) automatically collect information about the equipment you are using and about your use of our Sites. Such information include the Internet Protocol (IP) address used to connect your computer to the Internet, your computer and connection information (for example, browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform), and records of your subscription with us.

We also may collect URL click stream information to, though, and from our Site, which shows your Site navigation history. This information may include the date and time of your visit, cookie number, if any. We may also use browser data such as cookies for fraud prevention and other purposes. We also use certain software tools to measure and collect your session information, including page response time, any download errors, length of visits to certain pages, page interaction information (for example scrolling, clicks, and mouse-over), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and for dealing with diagnostic purposes relating to our Site.

Third Parties Information

Sometimes, we may require third party information about you. This is applicable when necessary to provide our services to users and as permitted by law. The Privacy Policies on these channels have the information on how they handle your personal data. Please refer to their websites for more information.

HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to provide you with our Services and keep you up-to-date about our products and services. We act in the capacity of Data Controller, so your sensitive information is protected in accordance with the requirements of GDPR. We are fully responsible for the safekeeping and storing of your private information.

We will use your Personal Information upon your consent to:

  • Make changes or to improve our Site
  • Answer your enquiries
  • Offer your courses
  • Issue you with certificates
  • Provide third parties with statistics
  • To help us understand the issues related to our Site;
  • To protect the security and integrity of our Site;
  • For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

You agree that you will use this Site at your own risk. Therefore, Personal Information that you provide to us is provided at your own discretion.

We personalise our Site with the use of Cookies, to improve your browsing experience. See Cookie Policy hereunder.

TRACKING TECHNOLOGIES AND COOKIES POLICY

We use Cookies and similar tracking technologies to track the activity on our Site and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our services. The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Site and services. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Site and services may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our Site and services. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide you with services available through the Site and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Site.

  • Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices you make when you use the Site, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Site.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies section of our Privacy Policy.

DISCLOSURE OF YOUR PERSONAL DATA

Business Transactions

If Company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

We may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation;
  • Protect and defend the rights or property of Company;
  • Prevent or investigate possible wrongdoing in connection with the Site or services;
  • Protect the personal safety of Users of the Site or the public;
  • Protect against legal liability

RETENTION OF YOUR PERSONAL DATA

Your information is stored in accordance with relevant laws, regulations and policies. We express our desire to provide services to you as contracted and as such, required to meet legal, statutory and regulatory obligations. Regular review will be done on our need to hold data, and outdated data will be disposed of.

HOW WE STORE AND TRANSFER DATA

Your Personal Information may be stored and processed on our servers located in Ireland, Switzerland and Amsterdam, or in any other place where we engage service providers that comply with the data protection rules and regulations.

WHERE DO WE TRANSFER DATA?

We do on transfer your Personal Data outside of the European Economic Area (EEA).

YOUR DATA SUBJECT RIGHTS

We will respect your (Data Subjects) rights and will maintain these rights as regulated by data protection laws.

We cannot deprive you of your data. You have the right to your data and the right to ask questions about the following:

Subject Access Requests

The GDPR gives individuals, known as ‘data subjects’, the right to access personal data that is held by organisations by a subject access request (SAR).

Your request will be attended to within one month, as stipulated by law after verification of your identity.

A subject access request can be made by filling the attached form.

Rectification Right

You have the right to request an adjustment or to change any information you have submitted to us without undue delay. We cannot prevent you from doing so.

Erasure Right

You have the right, without providing a reason, to unsubscribed or request that your information is deleted by emailing to our Data Protection Officer. Your right to erasure is not absolute and can be overridden depending on the rights of other parties.

We will also consider our need to retain records for lawful purposes. If we have a legal reason(s) to continue processing data that you have requested to delete, we will promptly communicate the reason(s) to you when we respond.

This request can be made by filling the attached form.

Restrict Processing Right

You have the right to rectify or restrict the processing of your personal data in the following circumstances:

  • inaccurate data
  • unlawful processing of data
  • data is required to exercise legal rights or defend legal claims
  • data is unlawful but there may be lawful grounds for the processing, which override this right.

Data Portability Rights

You (Data subjects) have the right to move your data to your preferred service providers.

Objection Right

You (Data subjects) have the right to object to the processing of your data at any time, based on your situation. This includes objecting to profiling unless it is in the ‘public interest’ or exercised lawfully by an official authority.

We will only process data where we can demonstrate lawful grounds for doing so.

Right to be Informed About Data Automated Processing

You have the right to receive details about the existence of automated decision-making and profiling of your personal data.

We do not use any automated processing that results in a relevant automated decision based on a data subject’s personal information.

Using your rights

Your consent is the legal basis on which we can process your personal data, therefore it is your right to withdraw your consent at any time. Withdrawal of your consent will not affect the lawfulness of processing before the withdrawal.

DATA PROTECTION OFFICER

We have a “Data Protection Officer” who is responsible for matters relating to data protection and privacy of users. Our Data Protection Officer can be reached out at:

ATTN:

Mr. Roel Hogendoorn

roel.hogendoorn@learnworks.com

+31 652 653 954

Learnworks DOP is EIPACC Certified (https://eipacc.eu/) and Registered in the European Register of Date Protection Professionals.

 

CHILDREN’S PRIVACY

Our Site and service do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child or ward has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

CERTAIN INDIVIDUAL RIGHTS

Certain jurisdictions provide specific rights and protection to individuals who are the residents or citizens of that jurisdiction regarding their data. Examples are (a) the European Union (“EU”) under the General Data Protection Regulation (“GDPR”), (b) Canada under the Personal Information Protection and Electronic Documents Act (“PIPEDA”), (c) California under the California Consumers Privacy Act (“CCPA”) and the California Online Privacy Protection Act (“CalOPPA”) and (d) United Kingdom under the Data Protection Act (“DPA”). Each of these protections may provide different rights to the individuals. Please check if you fall under any of these laws.

LINKS TO OTHER WEBSITES

Our Site may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via a prominent notice on our Site, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, You can contact us:

By email: security-privacy@learnworks.com